Privacy Policy

Effective January 1, 2026

Custom Tustin Concrete Company, tustinconcretecompany.com, office@tustinconcretecompany.com

What this policy covers

This policy explains what information Custom Tustin Concrete Company collects through this website, how we use it, how long we keep it and what you can ask us to do with it. We're a concrete contractor in Tustin, CA, and this site exists so homeowners and property owners can learn about our work and reach us for an estimate.

It applies to every page of this site, starting with our home page, and to the information you send us through it. It doesn't cover other websites we link to, which have their own policies.

Information you give us

When you fill out the form on our contact page, we ask for the details we need to answer you. That usually means your name, phone number, email address, the address of the job and a short description of the work, such as a driveway, patio or slab you want poured or replaced.

If you call, text or email us, we keep the details you share so we can follow up, schedule an estimate and keep track of your job. You choose what to send, and you don't have to give us anything you're not comfortable sharing, though we may need an address and a way to reach you before we can come out.

Information collected automatically

Like most websites, ours collects some technical information when you visit. This can include your IP address, browser and device type, the pages you look at, how long you stay and the site that sent you here.

We use this to see which pages people find useful and to fix anything that isn't working. We don't use it to figure out who you are by name.

Cookies and analytics

Cookies are small files your browser stores so a site can remember things between visits. Our site and the analytics tools we use may set cookies to count visits and understand how people move through the pages.

You can block or delete cookies in your browser settings. The site will still work for reading about our services and contacting us if you do.

How we use your information

We use what you send us to reply to you, schedule and give estimates, plan and do the work, send invoices and answer questions after the job is done. We use the automatic information to keep the site running and improve it.

We don't sell your personal information, and we don't share it with anyone so they can market to you.

Who we share it with

We share information only with companies that help us run the business and this site, such as our website host, the outside service that handles our contact form, our analytics provider and our phone and email providers. They get only what they need to do that job for us.

We may also share information if the law requires it, to protect our rights or safety, or as part of selling or transferring the business.

How long we keep it

We keep your information as long as we need it to answer you, finish your job and keep the business and tax records we're required to keep. If you contacted us and we never did work for you, we don't hold onto your details longer than we have a reason to.

When we no longer need information, we delete it or remove anything that identifies you.

Your choices and rights

You can ask us what personal information we have about you, ask us to correct it or ask us to delete it. We'll do that unless we have to keep something for legal or business records, and if so we'll tell you.

If you live in California, state privacy law may give you further rights, such as the right to know what we collect and why, and to opt out of the sale or sharing of your information. We don't sell or share it in that way, but you can still make a request, and we won't treat you differently for doing so.

To protect you, we may ask you to confirm who you are before we act on a request.

How we protect your information

We take reasonable steps to keep your information safe, and we limit who on our team can see it. No website or email system is completely secure, so please don't send sensitive details like bank or card numbers through the form.

Children

This site is meant for adults planning work on their property. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.

Changes to this policy

We may update this policy when our business or the law changes. When we do, we'll post the new version on this page, so check back here if you want to see the current one.

How to reach us about your privacy

If you have a question, a concern or a request about your information, use the form on our contact page or call us at (714) 361-0137. We reply within 1 business day.

You can read more about who we are and how we work on our About page.